Privacy Policy
We are a school. Most of the people we hold information about are children. That single fact shapes everything below, and it’s why this policy is written to be read rather than skimmed past.
If you have a question this page doesn’t answer, write to contact@sanketana.com and a person will reply.
1 · Who we are
Sanketana School of Code
Bhartiya City, Bangalore 560064, India
contact@sanketana.com · +91 96323 21212
We are the data fiduciary (data controller) for the information described in this policy.
2 · Whose information we hold
Parents and guardians — the person who enquires, enrols, pays and receives updates.
Students — children, typically aged 8 to 18, and a small number of adult learners.
Website visitors — anyone who browses this site or books a call.
Where the student is a minor, the parent or guardian is the person who consents on their behalf. We do not enrol a child without a parent or guardian, and we do not act on a child’s instruction about their own data.
3 · What we collect, and why
From parents and guardians
| What | Why |
|---|---|
| Name, email address, phone number | To contact you, schedule classes, and send after-class notes |
| Billing details and payment records | To process fees and maintain accounts |
| Country and timezone | To schedule classes at a workable hour |
| What you tell us on the discovery call | To place your child correctly and match a teacher |
From and about students
| What | Why |
|---|---|
| Name and date of birth | To identify the student and pitch teaching at the right level |
| Class schedule, attendance and progress notes | To run the school and report to you |
| Work the student produces — code, projects, screenshots | To teach, to assess, and to present at culminations |
| Class recordings (video and audio) | So the family can revisit a lesson, and for teaching quality |
| Photographs and clips from culminations | Only where the family has separately agreed — see section 6 |
Automatically, when you use this website
Standard technical information: IP address, browser and device type, pages visited, and referring site. We use this to understand how the site is used and to keep it working. We do not build advertising profiles, and we do not run behavioural advertising of any kind — including any directed at children.
4 · Payment information
Fees are processed by Razorpay, a third-party payment gateway. Card numbers and banking credentials are entered on their systems and are never seen or stored by us. We retain a record that a payment was made, its amount and date, which we are required to keep for accounting and tax purposes.
5 · Class recordings
Every class is recorded. This is deliberate and it works in your family’s favour: nothing about a Sanketana class happens behind a closed door.
- Recordings are available to your family on the student portal for one month, and can be downloaded if you want to keep them longer.
- They are used for teaching, for a family to revisit a lesson, and for reviewing teaching quality internally.
- They are not published, shared outside the school, or used in marketing — unless you separately agree, as described below.
6 · Photographs, clips, and your child’s work
This is the section most parents care about, so it is stated plainly.
Nothing goes public without your written permission. Every culmination photograph, project screenshot and video clip that appears on our website or social channels was shared after an explicit, per-family agreement — not a clause buried in an enrolment form.
Permission is specific. Agreeing to a photograph does not agree to a video clip. Agreeing to a project screenshot does not agree to a recording of your child speaking. We ask separately for each.
We publish first names only. Never surnames, never schools, never anything that would let a stranger identify or locate a child. Where we mention a location, it is a country or city, never an address.
Student work belongs to the student. Where we show a project, the description is the student’s own words, published as written.
You can change your mind at any time. One message to contact@sanketana.com or on WhatsApp, and your child’s images come down from our website and our social channels. No explanation needed, no delay.
7 · Who we share information with
We do not sell, rent or trade personal information. Ever.
We share it only with the services that run the school:
| Service | What for |
|---|---|
| Zoho | Student records, scheduling, the student portal, accounting |
| Zoom | Delivering and recording live classes |
| Razorpay | Processing fee payments |
| Calendly | Booking discovery calls |
| Business email and productivity tools | |
| Google Analytics | Counting visits to this website, so we know which pages help |
| Vercel | Hosting this website |
Each of these processes information on our instructions, under their own security obligations. We may also disclose information where the law requires it.
Some of these services operate outside your country, which means information may be processed abroad. Where that happens, we rely on the provider’s contractual safeguards.
8 · How long we keep things
| What | How long |
|---|---|
| Class recordings | One month on the portal |
| Student records and progress notes | While the student is enrolled, and for a reasonable period afterwards in case the family returns |
| Payment and accounting records | As long as tax and company law require |
| Published photographs and clips | Until you ask us to remove them |
| Enquiries that don’t become enrolments | Up to two years, then deleted |
9 · Your rights
You can ask us to:
- Show you what we hold about you or your child
- Correct anything that’s wrong
- Delete information we no longer need to keep
- Withdraw consent for photographs, clips, or marketing messages
- Take down anything published about your child
Write to contact@sanketana.com. A person will reply — not a form. We aim to respond within seven days, and will always respond within thirty.
Depending on where you live, you may have additional rights under India’s Digital Personal Data Protection Act, the EU/UK GDPR, Singapore’s PDPA, or your local law. We will honour these regardless of which applies.
10 · Security
We keep information on established platforms with access limited to the people who need it — the founder, the school’s administrators, and the teacher who teaches your child. Teachers see only their own students.
No system is perfectly secure, and we won’t claim otherwise. If a breach ever affects your family’s information, we will tell you promptly and directly.
11 · Cookies
This website uses only what it needs to function and to understand basic traffic. We do not use advertising cookies, tracking pixels for ad networks, or cross-site profiling. You can block cookies in your browser; parts of the site may then behave oddly.
The traffic measurement is Google Analytics and Microsoft Clarity. Between them they record which pages are visited, roughly where in the world from, what kind of device, and which links are clicked — so we can tell which pages actually help a family decide. We do not use them to build advertising audiences, and nothing they collect is joined to your child’s records in the student portal.
Both can be blocked with any standard content blocker, and neither is required for the site to work.
12 · Links to other places
Some pages link outward — to a student’s Scratch project, a public code repository, a Google reviews page. Once you leave our site, that site’s privacy practices apply, not ours.
13 · Changes to this policy
If we change this policy we will update the date at the top. If a change materially affects how we handle your family’s information, we will tell you directly rather than relying on you noticing.
14 · Contact
Sanketana School of Code
Bhartiya City, Bangalore 560064, India
contact@sanketana.com · +91 96323 21212
Concerns about how your child’s information is handled go directly to the founder.